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Home > Services > Support
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Support
Greenlight Technologies' customer support responds rapidly to a customers technical issues such as installation, control automation wizard, connectivity and infrastructure questions. Our product support works with customers to address technical questions about the operation, key features and initial integration with other applications.
Problem resolution is always a click or a phone call away, any time of the day, any day of the year.
Our multi-location Technical Support infrastructure provides support services customers with geographically dispersed and global locations. Greenlight Technical Support is available via web, email, or telephone.
Various levels of support are offered, including standard hours and extended hours for mission-critical and high-availability environments. We monitor and track customer satisfaction, to obtain product feedback and to learn about and adapt to customer preferences.
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