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Home > Solutions > SAP GRC Cross-Platform > ResQ
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ResQ
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What happens when a user needs to investigate a business-critical problem, but doesn't have enough access to debug and resolve it?
Greenlight's ResQ tool for PeopleSoft and Oracle is designed to automatically and effectively handle such emergencies in a consistent, secure and compliant manner. |
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It all begins when the user needs to investigate a business-critical problem, but does not have enough access. For the security administrators to provide access, they need to follow an appropriate process and could be responsible for causing unnecessary delays in handling business critical emergencies. A common argument between IT and internal audit is "How is the business supposed to run without users having access to critical functions?"
Greenlight's ResQ for Oracle is developed to allow users to automatically handle emergencies in a consistent, secure and compliant manner. This is most critical to users when it comes to handling emergency situations in the production environment.
Greenlight's ResQ for Oracle is a simple yet powerful tool to automate all activities needed to fight the fire, from setting up of Emergency User IDs, Owners and Approvers for these Emergency IDs to automatic logons, owner notifications, activity logging and related monitoring and administration activities. It has an inherent, strong audit trail feature which is automatically enabled without affecting performance or causing any delays.
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Greenlight's ResQ tool automatically handles emergencies under a controlled and auditable environment without affecting the system performance and efficiency. |
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ResQ runs within Oracle Applications and does not require any additional hardware, infrastructure software, or extensive data manipulation. The interface is familiar and easy to use, and you can expect a fast implementation.
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The promise of ResQ tool is its combination of excellent functionality with reliability and security to handle emergencies to achieve the business goals and success. |
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For a demonstration of how ResQ will simplify and automate the emergency access processes while maintaining compliance, complete the demo form.
For a complete listing of business benefits for ResQ for Oracle, please request our white paper.
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